Privacy Policy — Luxora Tours

Last updated: [01/11/2025]

1. Personal data we collect
• Name, contact details, passport/ID info (required for bookings), payment info (via secure gateway), booking history, and optional marketing preferences.

2. How we use data
• To process bookings, communicate confirmations/changes, manage customer service, comply with legal obligations, and with your consent, send marketing.

3. Data sharing
• We share booking data with third-party suppliers (hotels, domestic carriers, guides) strictly to deliver services. We never sell personal data. We may share limited details with authorities if required by law.

4. Legal basis & retention
• Processing is necessary for contract performance. We retain booking records per tax and local regulatory requirements (recommend 7 years — customize for Egyptian law).

5. Security
• We use industry standard security measures (SSL, restricted access). Payment card data is processed by [your payment gateway; e.g., Stripe/PayPal] and not stored on our servers.

6. Your rights
• You can request access, correction, deletion, or restriction of your data. To exercise rights contact info@luxora-tours.com.

7. Cookies & tracking
• We use cookies to operate the website and analyze traffic. See our Cookies Policy for details.

8. Children
• We do not knowingly collect data from children under 13 without parental consent.